Shipping and Return Policies

At Ribbon and Crate Co., we believe thoughtful gifting should be simple from start to finish—including shipping!

Shipping Rate:
All gift tag bundles ship at a flat rate of $2.95—per order. Free Shipping with orders over $50.00

Processing Time:
Gift Tag Bundle and Wrap + Ready Kit orders are typically processed and shipped within 2–3 business days. You’ll receive a confirmation email with tracking details as soon as your order is on its way.

Crate Complements:
Some items in our Crate Complements collection are made in-house, while others are fulfilled by trusted print-on-demand partners. Processing times may vary depending on the item, but most orders ship within 3–7 business days. If your order includes both handmade and print-on-demand products, they may ship separately.

Have a question about your order or timeline? Feel free to reach out—we’re happy to help.

Shipping Method:
Gift tag bundles are shipped via USPS First Class Mail or similar service to ensure a reliable and affordable delivery. They are sent in a sealed clear cellophane bag and then placed into a padded poly back, so that your item is protected.

Estimated Delivery Time:
Once shipped, most orders arrive within 3–7 business days, depending on your location.

 

Returns:

Because each bundle is made with love (and a little ribbon-wrapped magic), all sales are final. But hey—we totally get that things happen!

If your order arrives looking less than lovely (think damaged, bent, or missing something), just reach out within 7 days of delivery, and we’ll work with you to make it right—whether that means a replacement or a little store credit to try again.

Thanks for supporting our small shop—we're all about happy gifting and happy customers!

 

Need help?
If you have any questions about your order or shipping details, feel free to reach out via our contact page—we’re here to help!